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Email tips: 4 ways to build your business AND reputation
Why would you need email tips? You’ve written thousands of them!
Managing complaints: A step-by-step guide
Turning complainers into advocates – a step-by-step guide to managing complaints
Don’t let digital FOMO ruin your business and make you a sad panda
Do you have digital fear of missing out (FOMO)?
Content marketing confessions: 24 reasons I didn’t blog today
Content marketing gods, I’m sorry I didn’t blog today. Or this week.
Business writing check up: Are you falling into these common traps?
Where do you go wrong writing for work?
Get to the PowerPoint! Quick tips for writing better business presentations
Do you find it hard to engage your audience with a PowerPoint presentation? Do you shudder with dread if you have to sit through someone else giving a presentation?
How writing well at work will get you a raise
Don’t underestimate how important written communication is in the workplace. When it comes time for a promotion or a raise, your writing at work might make all the difference.
The day Karl Stefanovic showed us all how to say sorry
So Karl Stefanovic of The Today Show messed up. Hardly a newsflash (he’s kind of made a career out of stuff ups!).